Do you take pride in delivering outstanding service to customers, understanding their needs and making it happen? Welcome to Abu Dhabi Motors (BMW Group Retail Middle East).
BMW Group Retail Middle East – More than a career
New beginnings, unrivalled opportunities and unparalleled personal growth. This is your moment. Your time to shine, to explore your potential, and take everything to a whole new level. Because this is BMW Group Retail Middle East, and you know a career here is unlike anywhere else. Industry-leading and globally-renowned, seizing one of our opportunities could well transform your life.
The benchmark for automotive retail
Design quality. Exceptional service. State-of-the-art technology. There’s a lot to be proud of in our vehicles. And every customer’s relationship with it is going to be different. So we provide service consulting that’s genuinely tailored to the individual’s needs. Because personalised care ensures satisfaction and builds loyalty – and you’ll be making that happen.
We’ll give you all the tools you need to make every customer experience memorable. And you’ll have all the support and opportunities to make the most of your own future with us.
You’ll be the link between our customers and the workshop. You’ll ensure their smooth journey, all the way from agreeing service or understanding repair requirements to booking in work and presenting the completed job. Along the journey, you’ll organise test drives for our Technicians, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is in order. It’s about giving customers peace of mind.
We’re looking for previous experience as a Service Advisor or Technician within the automotive industry, along with relevant certification. Switched on and passionate, you’ll be someone who can quickly get to grips with processes, products and services.
We’ll expect you to have the relevant technical training as well as a valid driving license. And if you have the tenacity and commitment to realize your potential, we’ll give you the training to go as far as you can.
Your hard work will be rewarded with the opportunity to join one of the world’s leading luxury automotive brands, the chance to work with a variety of people from many different backgrounds, along with on-going training and career development.
To succeed in this role, you should have the following skills and experience: