IT Coordinator

Business Unit: United Al Saqer Group (UASG)

The IT Department within the UASG are a diverse & effective team that strives for organizational continuity with best-in-class results. Overall the IT Department at UASG provides various IT services to the Head office and all UASG group subsidiaries.

You:

We are recruiting am IT Coordinator to join our exceptional IT Department and will be reporting to IT Support Lead. We want to encourage you to grow and challenge yourself because when we pursue excellence, we create great experiences together and with our customers….

…. Sounds like YOU? Then read on.

Core Responsibilities:

• Mange, maintain & monitor the IT helpdesk activity.
• Develop & maintain IT performance dashboards & reports.
• IT department administration activities.
• Coordinate all department correspondences, documents, contracts, and completions certificates, signed off, and archive them on digital as well as physical copies.
• In liaison with project managers and stakeholders, create a project schedule, with milestones, due dates, and estimates for those materials that are required and other resources, such as team members, which will then be submitted to management for approval.
• Manage online presence on social media & websites.
• Manage meetings, calendars, and correspondence.

Required Skills:

• Must have experience with IT helpdesk operation.
• Must have experience with dashboards, slides & report tools.
• Experience in administrative operations with excellent communication and time management skills.
• Social media management skills.

Qualifications:

• Diploma or Higher relevant qualification in Information Technology.
• Must have ITIL Foundation and other relevant Technical certifications.
• 3-4 years’ experience in Information Technology industry.