Sales Coordinator

Sama Integrated Smart Systems

We are a standard, licensed, and registered system integrator company located in Abu Dhabi & Dubai. We are qualified to carry out and offer our high-quality professional primary products and services that revolve around ELV systems, security systems, ICT infrastructure & EV chargers. That includes the full spectrum of sales, installation, testing, commissioning, and maintenance. Our client’s best interest will always come first, and everything we do will be guided by our values and professional ethics. We ensure to hold ourselves accountable to the highest standards by meeting our client’s needs accurately and completely.

Job Summary

The Sales Coordinator is responsible for coordinating daily sales operations, preparing proposals and documentation, maintaining accurate client records, and ensuring effective communication between the sales team, customers, and internal departments. The role enhances sales productivity, improves operational efficiency, and ensures smooth execution of sales activities from inquiry to contract stage

AREA OF RESPONSIBILITY & BRIEF DESCRIPTION OF ACTIVITIES

Sales Coordination & Customer Support

• Prepare sales quotations, proposals, tenders, and prequalification documents in coordination with the Sales Team.

• Maintain and update the CRM system with leads, opportunities, pipeline status, follow-ups, and sales documentation.

• Track all incoming inquiries, assign leads, and ensure timely follow-up with the sales team.

• Coordinate with Operations and Finance teams for pricing approvals, invoicing requests, and payment follow-ups.

• Support the sales team with contract preparation, renewals, and customer agreements..

Internal Coordination

• Follow up with technical, presales, and operations teams on proposal inputs, drawings, BOQs, and timelines.

• Ensure alignment between sales commitments and operational delivery capabilities.

• Organize weekly internal sales meetings and provide updates to Management on sales progress and pipeline status.

Administrative & General Support

• Maintain organized records for operations, projects, and vendor documentation

• Prepare correspondence, internal memos, and basic operational reports.

• Coordinate office logistics, approvals, and interdepartmental requests.

• Support management with scheduling meetings, preparing agendas, and recording minutes.

Documentation & Reporting

• Prepare weekly and monthly sales performance reports for Management review.

• Maintain organized digital and physical filing systems for contracts, proposals, and client correspondence.

• Track proposal submission deadlines, AMC renewals, and key account schedules to ensure timely action.

Communication & Customer Relationship Management

• Handle customer inquiries professionally and provide prompt clarification when required.

• Maintain communication logs and ensure all follow-ups are completed within agreed timelines.

• Coordinate customer meetings, presentations, and site visits for the sales team.

Administrative Support

• Support general office administration related to sales, including document printing and record maintenance.

• Ensure confidential sales and management information is handled securely and professionally.

• Support HR and Administration teams with recruitment scheduling and internal documentation when required.

To be successful as a Sales Coordinator, candidates should demonstrate strong organizational, communication, and coordination skills. The role involves assisting senior management, coordinating cross-functional teams, managing CRM systems, preparing proposals and documentation, and ensuring administrative tasks are completed accurately and on time.

The Sales Coordinator ensures smooth workflow between sales teams, customers, and internal departments, enhances productivity, improves operational efficiency, and contributes to effective sales execution from inquiry to contract stage. Attention to detail, professionalism, and adaptability are key to thriving in this role.

Key Qualifications & Skills

Mandatory:
• High School diploma or Diploma in Business Administration, Marketing, or related field
• 1–2 years’ experience as a Sales Coordinator or Executive Assistant
• Strong organizational and multitasking abilities
• Excellent communication and professional email-writing skills
• MS Office proficiency (Excel, Word, PowerPoint)
• High level of confidentiality, professionalism, and attention to detail

Preferred:
• Experience in ELV, ICT, Facilities Management, or engineering companies
• CRM proficiency (Odoo preferred)
• Coordination experience with senior management and cross-functional teams

Behavioral Competencies:
• Customer Focus – Responds politely and promptly to inquiries; seeks support when needed
• Accountability & Ownership – Completes tasks on time and owns up to mistakes
• Agility & Adaptability – Willing to try new ways of working and learn from mistakes
• Collaboration & Influence – Works well with teammates and shares information openly
• Result Orientation – Focuses on completing tasks efficiently and accurately

Benefits:
In return, we offer you a path towards your most rewarding career and an opportunity to be part of one of the leading family groups within the UAE. Additionally, we provide a competitive benefits package for all successful candidates.

Location:

• Abu Dhabi - Al Bustan

What will it be like to work for United Al Saqer Group?

Established more than 37 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of more than 7 UAE-based companies encompassing a number of key industry sectors, which includes Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Al Saqer Property Management, Awraq Islamic Financial Brokerage, Royal International Construction, and Royal Joinery.