Main Responsibilities:

• Achievement of quantitative and qualitative sales targets once entitled for target
• Prepare and carry out sales process as per defined dealership standards
• Participate in all proposed and agreed training activities e.g. Problem solving, Product knowledge – time management
• Carry out customer retention activities
• Ensure and carry out customer complaint process in accordance with Abu Dhabi Motors guidelines
• Conduct regular lost-sales analysis and deduction of counter measures to minimize lost sales
• Plan and prepare Active Prospecting / lead generation ideas to increase the McLaren sales potential
• Effectively liaise with the Marketing department and carry out marketing and active prospecting activities
• Ensure consistent data transfer (prospect, customer data) including all updates to direct manager
• Ensure providing proper coaching/training program, to define sales training requirements
• Accuracy with data entry with data cleansing

Qualifications and experiences required:

• In-depth experience with luxury retail (ideally luxury automotive retail) in UAE
• Alternatively, in-depth experience in premium automotive retail
• Perfect understanding of needs/requirements and handling of luxury customers
• Sales experience in the premium luxury segment
• Customer relation management experience
• Prior experience in luxury goods highly desired

Technical Skills required:

1. Strong Work Ethic and High Productivity
2. Competitive Drive
3. Ability to Build and Foster Relationships
4. Arabic / English speaking is mandatory
5. Supply chain understanding
6. Organizational skills
7. Commercial / financial back ground